Professional Experience
Movers + Shakers | November 2023 - Present
Senior Project Manager | November 2023 - Present
Successfully drafted and secured a significant 50% budget increase in scoped work with the agency’s highest-grossing client, demonstrating exceptional negotiation skills and deep client trust.
Expertly developed detailed project plans from start to finish, including strategic phasing, defined goals & milestones, and precise staffing resources to ensure seamless project execution.
Provided robust operational support by scheduling meetings, hosting regular internal check-ins, and effectively communicating assignments, deadlines, and needs, ensuring all team members remain on track with delivery dates and project goals.
Consistently provide high-level project input to improve both efficiency and quality of work, while strengthening the agency-client relationship and contributing to long-term success and satisfaction.
ThoughtMatter | September 2022 - May 2023
Senior Account Manager | September 2022 - May 2023
Served as the day-to-day account lead for the Times Square Alliance account, ambassadors for the world’s most iconic neighborhood.
Provide clients an excellent customer experience by maintaining effective communication across all channels.
Championed the design and development of VIP, press and security credentials for the 2023 Times Square New Year’s celebration.
Owned the full brand identity development of a dog-breed specific e-commerce brand for a confidential client with more than 10k monthly active users.
Refined the brand identity for a confidential client to better reflect the evolution of their business, including refreshed brandmarks, targeted messaging and workable collateral templates.
Within Co. | April 2021 - June 2022
Project Manager, Creative | April 2021 - June 2022
Lead client specific initiatives, creative resources, asset management, and workflow from brief through execution.
Increased client budget for 1800 Tequila from $1.2M to 1.5M from contract year 1 to year 2.
Developed all internal and client facing production timelines to ensure timely delivery of finished assets for review, final client approval, and release to our media partners.
Acted as a liaison between internal agency teams.
Accurately predict resources needed to reach objectives and manage resources in an effective and efficient manner.
Drove creative accounts in verticals including food & beverage, spirits, and apparel.
Frankel Agency | October 2020 - April 2021
Account/Project Manager | October 2020 - Aprill 2021
Actively managed clients from varying verticals, including mixed-use, construction, non-profits, and higher education.
Acted as the primary point of contact all clients assigned to my portfolio.
Responsible for the facilitation of projects from estimation through launch and maintenance.
Monitored and maintained budgets and scope to prevent cost and time overruns.
Directed a team of creatives and digital resources to accomplish client goals and deliverables.
JXM - James & Matthew | February 2017 - October 2019
Account Manager | April 2018 - October 2019
Managed the agency portfolio of 7 clients, predominantly in the financial services industry.
Lead and moderate any client facing meetings, including project kick-offs, content reviews and more.
Analyzed a client’s competitive landscape and developed a brand awareness print book to differentiate and drive business.
Worked with client’s corporate foundation to issue statements on sponsorships, community events, and other relevant projects.
Developed a rebrand including digital, print, and in-store assets for 11 branches of regional credit union.
Represented our client at their 2018 & 2019 Annual Meetings where we assisted in headshots and updating accreditation profiles for 300+ members.
Project Manager | February 2017 - October 2019
Responsible for time and workflow management of creative team and 15-person freelance staff.
Lead the production process for budgets ranging from $2-20K, including digital, video, & photography.
Designed and implemented an agency onboarding system including introduction, new hire documents and invoice submission form for freelance team members.
VaynerMedia | January 2014 - May 2016
Account Executive, Digital/Social | July 2015 - May 2016
Managed inter-agency client teams in developing social media strategies to drive brand awareness.
Designed and executed a social media marketing campaign that resulted in a 3% increase in store sales for a national CPG brand.
Developed a 6-month product awareness campaign to promote a limited-time sauce at Buffalo Wild Wings’ 1200+ US stores.
Supervised and provided support multiple Community Managers on various agency clients.
Social Media Community Manager | January 2014 - July 2015
Assisted with the successful on-boarding of multiple Fortune 500 and Fortune 100 clients to the agency portfolio.
Conducted conversational monitoring and engagement for 10 national CPG brands.
American Express | March 2011 - December 2013
Platinum & Centurion Travel Counselor | June 2012 - December 2013
Provided card members with high-end bespoke travel experiences with a focus on winter destinations and Walt Disney World properties.
Worked with travel partners to develop desirable product offerings for card members.
Represented American Express at an international travel expo of more than 200 luxury vendors.
Travel Research Apprentice | March 2011 - June 2012